Refund policy

Returns

We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, unopened, and in their original packaging.

Products that have been opened, used, or damaged after delivery may not qualify for a return.

For hygiene and safety reasons, certain beauty and cosmetic products may not be eligible for return once opened.

Gift cards and final sale items are non-refundable.

To initiate a return, please submit a return request through your order details. Once approved, return instructions will be provided.

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Once the returned item is received and inspected, a refund will be processed to the original payment method.

Please allow 5–7 business days for the refund to reflect in your account.

If you receive a damaged or incorrect item, please report it within 48 hours of delivery to receive assistance.